AW & I Tanner: Gross abnormal protection of a public sector miscreant! (Updated Sept 06).

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Mrs K of the Valuation Office Agency claimed our banding appeal (March 2003) was out of time `too late`. It was a lie, a contemptuous rejection. The VOA was negligent in handling our appeal. Having failed to survey our area -and without any evidence available to them as to whether we had a case or not, Mrs K took an extraordinary belligerent stance against our simple appeal without any proper authority!

We wrote opposing Mrs K's 'too late' rejection of our appeal, but were IGNORED. Our plea went unanswered, so we asked for a report of their findings. After being ignored for 6 weeks, and realising our appeal was not being properly handled, we wrote asking the VOA for a civil reply and a report.

In reply to our request for a report, Mrs K (June 2003) thanked us for our letter asking for a report. She claimed the report had been allocated to a 'Mrs Gupta' who will write to you! From this statement we thought that our appeal was being properly attended to. We could not have been more wrong!

Despite writing many times over many months, for a copy of the 'Gupta' report, our letters were ignored. ( That's why we were astounded to learn some 18 months later that 'MRS GUPTA DID NOT EXIST' that 'Mrs Gupta report' was a corrupt invention by a civil servant trying to deceive us, a Mrs Gupta had never - ever been involved with our case). So much for civil servants? We could see this was a case of very deliberate public sector dishonesty, to say the least. (This woman was to receive 'gold plated' protection from the various fraudulent Complaint Procedures)

Mrs K had issued us with a 'Corrupt Statement' that had surreptitiously, by stealth, deliberately invented 'Mrs Gupta'. This fraudulent invention in effect bulldozed away our request for a report. She had with determination set out to disengage and damage our call for an appeal, something we had a right to.

We realised she was a very calculated uncivil servant who, being free from proper managerial supervision, became a fearless 'loose cannon'. One can see from the evidence she was guilty of corruptly handling our case -yet later she was to receive gold plated protection, especially from the Ombudsman who even manufactured 'porkies' in order to get Mrs K 'off the hook'

In retrospect one can see that from March to June 2003 our appeal was being corruptly handled with some ease, as though by a professional malefactor that one does not expect to find within the civil service. It looks as though this belligerent civil servant was dead-set against our appeal going through from its beginning. One must ask why? Was she opposed to males who picked up on her abominable deceits? It is difficult for us to understand why our simple appeal, was being turned into a nightmare by a fraudulent Listing Officer who was in a position of some authority?

Fraudulent and corrupt acts that were to be bestowed upon us:

(1) Firstly Mrs K falsely claimed our appeal was 'too late.'

(2) She then falsely claimed our appeal was 'invalid'.

(3) After our request for a report, she invented a 'Mrs Gupta'; falsely claiming 'Mrs Gupta' would do a report and be in touch.

(4) By stealth she had bulldozed away our valid claim for an appeal, something that the VOA and Mrs K successfully hid away from us by not answering our mail.

(5) In a further attempt to destabilise our appeal she issued us with 'Notice of Withdrawal Forms' asking us to sign and return them. This fraudulent request would have in effect ended our appeal.

(6) Being a war pensioner, who at this period was having a particular rough time, I was particularly annoyed to be swamped by this culture of experienced mendacity that was threatening our honest appeal?

(7) The Ombudsman in 2006 added to the corruption by issuing 'porkies' designed to get Mrs K and the VOA 'off the hook'.

(8) We are both elderly I am often well below par, to be treated so belligerently by a VOA civil servant who takes advantage of her public sector protection racket is criminal. Especially as we have no redress against such Machiavellian 'old pals acts'

There has to be something radically wrong with both the VOA's negligent management and Mrs K's fraudulent actions where she adopted a completely monstrous attitude towards us as complaining clients! Her freewheeling unbridled corrupt attacks on our appeal led us to write about her 'dysfunctional office' having much 'inner squalor'. These belligerent beginnings set us into a 4th year of struggle against fraudulent bureaucracy and public sector complaint procedures.

Mrs K's agency the VOA was in league with her, they did not 'let on' that the 'Mrs Gupta report' was another Mrs K lie. They allowed us honest taxpayers to stupidly write for months asking for copies of this non-existent Gupta report.

Having failed to break our resistance with her fraudulence, Mrs K then arrogantly proceeded to instruct us to sign and return the oppressive` Notice of Withdrawal Forms' which in effect would have meant our signing away our democratic right to appeal. We refused to sign! - She sent more forms? She was a belligerent civil servant determined to sink our claim! We refused to be bullied and asked her to stop sending these forms.

When we wrote asking for copies of the Gupta report, we once received a rare reply from the VOA who, still not 'letting on' about the fraudulent 'Gupta lie' replied (20 Jan 04) 'This matter is being dealt with by Mrs K who will contact you shortly?' She failed to make contact for 4 months?

Her actions and belligerence against us were quite abnormal, and the VOA's protective complicity in this fraudulent episode have to be regarded as 'serious public sector collusive corruption' Once we started challenging the VOA and pushing the question as to the fraudulent/ corrupt handling of our case, we sensed an immediate 'closing of ranks'.

Because of our continuous complaints we were informed that a 'proper' VOA 'internal investigation' would take place. By now, realising how fraudulent and dysfunctional Mrs K's office could be, we objected to her being 'investigated' by her colleagues. By now we did not trust them and would be without representation. However, the 'proper' VOA investigation took place, as we suspected it issued a fraudulent verdict claiming; Mrs K had acted with the 'BEST OF INTENTION'???? This was institutionalised corruption, because Mrs K had by this time already invented the corrupt non-existent "GUPTA REPORT". Yet the VOA's fraudulent 'whitewash investigation' was corruptly shielding their malevolent 'loose cannon' by claiming she was acting with the Best of Intentions?

Considering the fraudulence that had previously gone on in our case, we realised that with this latest bit of VOA public sector corruption, we were now enmeshed within a civil service cover-up routine. At a later date, we asked the Ombudsman, as to who was responsible for setting-up this corrupt VOA whitewash. There was no reply?

Because we had gone through life with honest endeavour, such a high level of ` public sector 'inner squalor`, lies and severe incompetence often bemused us? Where had these supposedly professional Executive managers been hiding, and why were they so inattentive to their paid task? We feel this proves the VOA had completely lost control of Mrs K's actions.

Regarding Mrs K's claim that our appeal was `'too late'` and her constant claim that our appeal was `'invalid'` finally came to a head. We faced each other before a VTS Tribunal. I put my case to the Tribunal and she opposed it? The Tribunal found: 'THAT OUR PROPOSAL WAS FOUND TO BE VALID' THE LISTING OFFICER (MRS K) SHOULD HAVE TREATED OUR APPEAL AS VALID (in 2003) It took us about 16 months to nail these lies.

Who was responsible for allowing this VOA 'loose cannon' Mrs K to treat our appeal so belligerently?. Who within the VOA were unaware that a member of their staff, a 'loose cannon' was running amok?

At one stage, in order to save the public from Mrs K's belligerence and misuse of power, we asked the VOA if she could be transferred to 'road sweeping'!

We realised early on, that the more we chased up Mrs K's lies the more determined she became to stop our appeal. We felt that because we had fought her lies from the very outset, and disclosed them, this made her belligerent towards us. Having nailed her lies, we were somewhat taken aback by 'Complaint Procedures' -The Old Pals Act that stepped in to protect her with a false 'investigation', in an attempt to get her 'off the hook'

It was only after the Tribunal's decision against Mrs K, that the dysfunctional VOA Executive suddenly came to life, becoming disingenuous, they wrote rather late in the day (Feb 2005)); 'I can see errors occurred quite early in your case, in fact from the very start, when your letter of 23March 03 was incorrectly treated as an Invalid Appeal'This sleepy docile VOA Executive were conceding they were 'out of touch' and rather late in 'waking up' to their Agencies fraudulent public service. It was only after the Tribunal's verdict in our favour, that the VOA began jumping on the regulatory 'self-protective apologetic bandwagon'!

As a very old couple, we had been forced to struggle on in order to establish that Mrs K's Office was 'somewhat dysfunctional'. We struggled on to prove that our case had been corruptly handled by Mrs K. We had to continually fight against their intransigence, their abandonment of duty, their neglect etc, their failure to answer letters and their various deceits. At times, because of our health worries, our struggles became very wearying, almost too much

We found the collusive `Old Boy Network' complaint procedures etc. to be cancerous? The supposed high calibre citizen's protective agencies, such as Ombudsman, virtually guarantee protection to most, if not all, severely incompetent `'rogue'` civil servants etc? They make a big issue about 'apologising' for their numerous errors, we realised that their 'apologies' were all part of the fraudulent 'excuse' routine!

No one offered us justice? We are bemused by the fly-blown governmental agencies jiggery-pokery investigations with their 'very convenient' all powerful antiquated agency rules that have a severe strangle-hold on transparency?

For some reason that we could not fathom out, having been successful with the first Tribunal, we were told we would have to go back and attend another Tribunal? This meant facing more VOA rigmarol and the dreaded Mrs K all over again? Why? Because of this imposition and our weariness, we withdrew from this second Tribunal because it clashed with my 7 weeks of radiotherapy for cancer. Although we withdrew the appeal on grounds of illness, we decided we would carry on and fight the corrupt way our appeal had been handled by the VOA etc.

To appease us it was suggested by Enfield VO that, if we signed a form our appeal would be backdated 10 years? We were suspicious of them. We were perplexed, was this legal? Were they cooking the books? Were we expected to take part in this sleaze? Because of the VOA's past deceitful behaviour towards us, we did not trust them-again we refused to sign VOA forms.

CURIOUSLY THE VOA EXECUTIVE, EVER MINDFUL OF SELF-PROTECTION, STATED THAT 'THEY DID NOT BELIEVE THESE ACTS AGAINST US WERE DELIBERATE' it was being disingenuous! We disagree with them wholeheartedly!

We believe that when all these wilful acts of Mrs K's are put together, they will give a much clearer picture of the deliberate belligerence against us. It will also show the 'inner squalor' and paucity of public service as handed out by the Valuation Office Agency. Mrs K's numerous 'aggressive errors' against us could not have been `accidental` or even `coincidental`. She acted with the unswerving self-assurance of a contemptuous, untouchable, well protected public sector 'loose cannon'. The lack of VOA accountability allowed her to abuse both my wife and myself with contemptuous ease.

It has to be remembered Mrs K was not a gauche school-leaver making simple errors. Although she was an irresponsible aggressive adult VOA Listing Officer - she knew the score -knew the ropes. She was well aware of what she was doing.

I repeat I am a war pensioner also suffering from the effects of cancer; I was a front line soldier with plenty of guts. I do not deserve (neither does any one else) to be handled by such a closeted corruptly entrenched cover-up system, that gives gold plated protection to a miscreant VOA civil servant who, despite her fraudulent actions against us, remains untouchable?

We had been through Stage 1 & 2 of VOA investigations and were glad it was all over -we could search for justice?

It would appear that within these complaint procedures, every avenue, every cog is cleverly geared to getting VOA employees 'off the hook'? Even hiding the belligerent Mrs K's and the corrupt handling of our case behind the Freedom of Information Act?

We applied to the Information Commissioners Office and asked had other 'others' complained about Mrs K? It became complicated -we are still waiting (Sept 2006)

We made contact with our MP and the Parliamentary Ombudsman. Having studied the Ombudsman's booklet, it would appear from the Ombudsman's rulings, that investigating individual civil servant activities is not an option? The reason being, the Ombudsman does not do 'personnel matters'. So that lets Mrs K and other miscreant civil servants 'off the hook' It appears also that the Ombudsman does not investigate charges laid against corrupt government agencies? This is such a decrepit part of the open plan 'open sewer' civil service protection racket. It simply stinks, and all this within smelling distance of the supposedly 'Mother of Parliament'! Have the members never smelled it? Considering the Parliamentary Ombudsman operates within earshot of Parliament, such fraudulent proceedings are a disgrace to MP's and a disgrace to taxpaying victims seeking transparency and democracy

With these Ombudsman rule-book disclosures our final hope of justice disappeared, we realised these protective Ombudsman rulings, in favour of civil servants, and their agencies, were capable of throttling transparency. The Old Pals Act and the entrenched cover-up culture is evident, it swells the culture of mendacity

March 2006 we received a Parliamentary Ombudsman report from James Barker; this was a 'soft soap' appraisal of our case. We informed him we were disappointed that the words 'fraud' and 'corrupt' had not been used within his report, Also other important issues were not mentioned. It was not an up front honest account of what had gone on in our case, too many omissions. Mr Barker concluded his authentic Report as follows; 'I do not see that there is anything further the Ombudsman's continuing intervention could do for you'

About 4 months after receiving Mr Barker's final report, Ann Abraham fraudulently claimed that Mr Barkers report was merely a draft. An Ombudsman 'porky'! Such is this culture of mendacity, we feel Mr Barker may well be forced to agree his genuine Report was only a draft.

This spurious claim that Mr Barkers Ombudsman Report was merely a draft meant that Ann Abraham could usurp Mr Barker's position and produce her own new slanted Ombudsman's Report. This usurpation allowed her to interfere with our claim that Mrs K had fabricated the 'Mrs Gupta report'. Ann Abraham produced another protective 'porky'statement, claiming that Mrs X's corrupt invention the 'Mrs Gupta report lie' was born out of 'Agency internal jargon' (You could not make it up?)

The Ombudsman claimed the word report did not mean report but something different other than report? She was claiming the English meaning of the word 'report' was corrupted by 'office jargon'. We had asked several times in 2003 for a 'report'. We had no ambiguity about the word. We were entitled to a report, we asked for a report.

Because we asked for a report, Mrs K promised a report! However, having promised a report she corruptly invented 'Mrs Gupta' who did not exist. This corrupt statement forced us to think that the report we had asked for was on its way? Can any public sector statement be more corrupt? We were corruptly deceived -even more corrupt -this miscreant was to receive unlimited protection! Can the service, the taxpaying public rightly expects from civil servants, be more deliberately tainted with such monstrous lies -we fear the worst from such a protected governmental agency regime!

This is why Ann Abraham was trying to move goalposts! She was producing her own brand of 'porkies' just to protect her corrupt public sector colleague who invented/fabricated the 'MRS GUPTA LIE'! 'Porkies' seem to be the favourite deceit within governmental investigative circles.

What makes matters worse as a complainant, in the Ombudsman's Report she is purposely protective of Mrs K and makes no mention Mrs K's corrupt invention of 'Mrs Gupta' that it was just a corrupt VOA charade! She does not see the humiliation caused us as taxpayers in being allowed to ask for months on end for copies of this non-existent report -without reply.

The Ombudsman fails to see the corruption of public service responsibilities whereby the VOA allowed us, with utter contempt, to continue writing for months asking for the non-existent Gupta report. The Ombudsman is purposely blind to our struggle as public sector victims - yet overtly friendly and protective towards this corrupt public sector act by the VOA and Mrs K.

It is quite revealing that no investigator, during our 4 years of struggle against fraudulent complaints procedures, thought up this deceitful 'report' 'wheeze'. No other investigator indicated that the word 'report' meant something other than its original English meaning? It was only the Ombudsman who invented the 'Internal jargon'lie in 2006 in order to get the fabricators 'off the hook'.

And what about public sector victims? The Ombudsman's actions against us are decidedly outrageous!

CONSIDERING THE OMBUDSMAN IS CHARGED WITH REPRESENTING THE INTEREST OF THE PUBLIC BY INVESTIGATING AND ADDRESSING COMPLAINTS REPORTED BY INDIVIDUAL CITIZENS. HER 'OVER THE TOP' CAPACITY TO DEFRAUD THE PUBLIC OF HONEST ACCOUNTABLE INVESTIGATION, BY REPLACING IT WITH BLATANT BIAS, IS INDEFENSIBLE!

Someone who well understands governmental graft and corruption recently wrote, I quote 'Transparency and accountability are indissolubly stitched together. Lack of transparency means people cannot be held to account for their actions. (Evidence being often twisted or purposely omitted) But our culture of secrecy is so ingrained that people in official positions can still deploy the most sanctimonious excuses to avoid public scrutiny'

The unscrupulous gold plated protection afforded Mrs K and her like, is criminal. She is over-protected by the VOA, and the ICO is dragging its feet in investigating her. The Ombudsman is prepared to manufacture 'porkies' in her defence.

The duty of public sector complaint procedures, including the Ombudsman's Office, is firstly, above all else, to provide an honest service to the public. It is a crime against the state for the Ombudsman's Office to provide a protective cover-up racket shielding miscreant public servants

We have been disenfranchised, we have no recourse to law, do not qualify for legal aid and cannot afford lawyers. The Ombudsman's Office, whom we naively looked to for a democratic appraisal of our case, fabricates evidence against us.

Why did the corrupt handling of our case take place? One can see we were being treated with contempt by the VOA in 2003. The Ombudsman fabrication of evidence 'porkies' trying to alleviate the Mrs K's 'Gupta lie' shows the same contempt towards us in 2006. We are beginning to think that both the Ombudsman and Mrs K have a severe dislike of men, especially of male complainants who have caught them out?

We are astounded by the Ombudsman's arrogance and her gross failure to be impartial. This attitude of hers is obviously ingrained-she is clearly unfit for the job of honest mediator. We have endured years of contempt and corruption, despite this, the VOA with enormous blasé arrogance asked us to draw a line under their public sector sewage!

The Ombudsman claims 'she sees no evidence of fraud or corruption'

We are left wondering as to Ann Abraham's 'Don Quixote' style kamikaze attempt to rescue this fraudulent civil servant Ms K? Is she a member of the Ombudsman's family? Is she her favourite niece, or are they just exceedingly good friends? Whatever the reason, one must ask why has this severely disrespectful public serving miscreant, Ms K, been given such a high dose of undemocratic protection from this corrupt public sector cover-up culture?

Recap; ….Mrs K claimed our appeal was out of time 'too late', A LIE. She claimed our appeal was 'invalid', ANOTHER LIE. In answer to our request for a report she corruptly 'invented' the 'Mrs Gupta report saga' this is a much more serious lie, corrupt in fact, ANOTHER LIE. She then tried to 'hustle' us into signing away our appeal. We were treated to a fraudulent 'proper investigation' that declared Mrs K's actions were done with 'Best of Intentions'? ANOTHER LIE The Ombudsman sees no evidence of fraud or corruption? ANOTHER LIE. The Ombudsman produced 'porkies' in order to protected Mrs K the fabricator of the corrupt 'Gupta' saga. EVEN MORE LIES!

Another fraudulent aspect we discovered within these public sector complaint procedures is that their face-saving 'apology routine' is part parcel of the corrupt complaints system. With great aplomb the Ombudsman disrespectfully pointed out to us, that all the various fraudulent misdeeds committed against us had been satisfactory attended to with apologies.

Making continuous apologies becomes a pretty innocuous defence, and because of her obvious bias, it is criminal that the Ombudsman is allowed to act as judge and jury! We see this 'apology routine' as a well worked-out public sector deceit, an elaborate ploy, that attempts to destabilise the complainants case, and at the same time helps get fraudulent, and incompetent civil servants 'off the hook'.

It is seriously undemocratic, that dysfunctional civil service acts against the public, can be grotesquely protected, vanquished even by the deceitful waving of the Ombudsman's magic 'apology' wand.

We are coming up to our 4th year of civil service chicanery and face-saving apologies We have battled long against such a 'couldn't care less' governmental cover-up culture. We are overwhelmed by these one-sided injudicious acts against us

There is serious need for Parliament to investigate the fraudulence to be found within the Ombudsman's Office. The problem as we see is this, despite the Ombudsman's fraudulent Office, she will have many powerful fraudulent friends and she, like the corrupt VOA member will remain untouchable. Such is the depth of public sector "inner squalor'.

We wrote about governmental public complaints procedure on the following lines: 'The public are hugely let down by governmental complaints procedures where the biggest civil service miscreant gets gold-plated protection. The Home Office, Immigration Services, Inland Revenue, Local Authorities, Police etc. all have more than their fair share of incompetents, fraud and corruption. Ombudsman by and large pays lip service to this gross incompetence within these government bodies. This severe lack of public duty enables the fruition of an enormous dung-heap of public sector garbage and deceit, allowed by the Ombudsman's intransigence to over-spill, choke and often deliberately submerge much transparency and democracy. We claimed the Ombudsman's Office a 'public danger to good order and the State, and should be closed down'.

For Ann Abraham, in the guise of Parliamentary Ombudsman, to fabricate evidence in favour of corrupt public sector miscreants is a crime against the State, Parliament and the British people. She is unfit for purpose!

AW & I Tanner Copies; Universities Media MPs Parliamentary Committees, all persons, and bodies interested in fraudulent complaint procedures and Ombudsman corruption. (18)

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